Frequently Asked Questions

FACTORING

What are the Factoring fees?

Generally, 3-4% of the invoice value depending on recourse or non-recourse factoring.

GENERAL QUESTIONS

What if I already have a fuel card?

You can use our card at TA/Petro, Casey’s, Ambest, Sapp Bros and 7 Fleet including 7 Eleven, Racetrac-Raceway, Speedway & Stripes and your other card for the other fuel stations.   

The Hwy Fuel Connect card offers you a lot MORE than just fuel discounts.  Card members also receive tire discounts up to 65% off Goodyear and Bridgestone and other benefits.

• Highest fuel discount at TA Petro up to .80¢/gallon
• Savings up to 65% on tires at Goodyear and Bridgestone
• Prescriptions discounts up to 80% at over 35,000 pharmacy locations nationwide
• Discounts up to 20% at over 15,000 participating hotels
• TA Petro reward points for free showers and free food

Generally, as an independent driver your discount is limited to the amount of fuel you use yearly. HWY Fuel Connect card works with thousands of independent drivers, and we can negotiate higher discounts because of the collective volume.

Remember, the more gallons you pump, the better, more profitable loads you can receive!

Why should I use HWY FUEL Connect Card?

HWYFUEL CONNECT CARD was built for Small Fleets and Owner Operators. We maximize fuel discounts by collectively combining gallons and offering savings to you, the independent driver and small carrier. Drivers get fuel discounts plus rewards.

What are the benefits offered with HWY Fuel?

• Get $400 pre-authorization each time you swipe your card.
• Highest fuel discount at TA/Petro up to .80¢/gallon
• Savings up to 65% on tires at Goodyear and Bridgestone
• Prescriptions discounts up to 80% at over 35,000 pharmacy locations nationwide
• Discounts up to 20% at over 15,000 participating hotels
• TA Petro reward points for free showers and free food
• Rewards program is available at participating RaceTrac locations.
• Drivers can earn points on their fuel and in-store purchases at the participating locations.
• Download the app to easily find locations, and the different offers on the app.
• Drivers should select ‘Professional’ in the rewards program profile.

How do I apply for a HWY FUEL Card?

Apply online at https://hwyfuel.com/apply-now

Complete both steps of the application process: 

Step 2: Complete the COMDATA Application Form, which requires some of your information.

Important Tips:

1. Please check your email. You will receive important information from our partner, Comdata, about your application.

What are the card fees?

After your first fuel transaction, there is a no Activation Fee, which is offset with your fuel savings*

When you link to a credit card there is a 1.95% UP CHARGE by your credit card company and When you connect to your Debit Card THERE IS NO UP CHARGE FEE.

*Your savings on your first fuel transaction can be about $100 based on average savings of 0.70 cents/gal & filling up your tank with 400 gallons. Your savings of about $100 can be double your activation fee.

Do I receive a physical fuel card?

Yes.  HWY FUEL CONNECT CARD has partnered with Comdata to issue our fuel card for small fleets and owner operators.  Once you are approved, Comdata will express a physical card to the address you listed on your application.

How long does it take for new account approval?

Generally, applications are reviewed within 24 -48 hours, if no additional information is required.  Upon approval, cards are sent out via 2nd day air.  Your welcome package from Comdata will include:

• A welcome e-mail with information on fuel locations that accept the fuel card.
• A unique log in to download fuel usage reports.
• A phone number for Comdata customer support.
• Any benefits that you qualify for such as fuel advances.
• Hwy Fuel Card support team will also provide customer support.

If you have any questions, you can also reach out to us at [email protected] 

What type of reports do I get?

Once your application is approved, you will be given a unique log in to download daily, weekly and monthly reports that track all transaction activity.

Hwy Fuel Card support team members will also provide additional support to Hwy Fuel Card members.

How can my Owner Operators get your discounts?

I have owner operators.  How can they get a fuel card?

If each owner operator pays for their own fuel, each owner operator must apply for their own fuel card if the company does not pay for their fuel.

How can you offer discounts to small fleets?

We aggregate volume of all the gallons of fuel that our small fleet customers spend at truck stops by using our fuel card.  We’ve negotiated much higher fuel discounts and rebates for small fleets based on this collective volume.  In this way, Hwy Fuel Connect Card can help small fleets get discounts that they cannot get otherwise by going direct to fuel truck stops

Tire Savings

How do the tire discounts work?

If you are on the road and need a new tire, Comdata will provide a phone number to call to request a tire.  They will deliver tires to your location.

To order tires for prevention/maintenance purposes (not an emergency like a blowout), you can call a phone number that Comdata will provide to you, and they will direct you to the closest location where you can pick up tires.

Can I use the Hwy Fuel Card to pay for tires?

Yes, you can use the Hwy Fuel Card if the vendor accepts the fuel card and there are funds in the Hwy Fuel Connect Card account.

Truck Repairs/Maintenance Savings

Our fuel partner, TA Petro, offers maintenance and repairs, including promotions on oil changes and services for alignments, snow chains, DPF cleaning and batteries.  TA Petro offers many amenities including showers, restaurants, laundry service to help you pass the time during your service